Policy Services

Get help from a human being:

One of the advantages of getting your insurance through an independent agency like Elkstone is good, old-fashioned customer service.

You can call Marty at 303-716-0970, Monday thru Friday, 8 AM to 5 PM for:

  • Policy changes, payments, and new insurance quotes.
  • Questions about claims: It’s stressful enough having a car accident or dealing with damage to your home, let alone trying to figure out the insurance claims process. If you have questions about claims—how to file a claim, whether to file a claim, or the impact a claim will have on your insurance rates—call Elkstone for help.
  • Feel free to call outside of normal business hours and leave a message. We’ll get back to you as soon as we’re able.

A convenient list of insurance websites and customer service numbers:

Elkstone offers insurance from six different carriers. If you are insured with one or more of these companies, bookmark this page to quickly find all the websites and phone numbers you need to take care of your insurance payments, claims, and other issues.

The Hartford

Website:

Mobile app: The Hartford also a mobile app to manage your policy
Customer service: 877-896-9320
Customer service hours: 5am to 9pm MST (Weekdays); 6am to 3pm MST (Saturdays)
Payments: 800-624-5578
Payment mailing address: The Hartford, P.O. Box 660912, Dallas, TX 75266-0912
Claims: 800-243-5860, 24 hours a day / 7 days a week
Auto glass claims: 877-687-1279
Roadside assistance: 800-322-7789

Safeco

Website:

Mobile app: Safeco also a mobile app to manage your policy
After hours customer service: 888-481-6876 (weekends, holidays, and after 5PM on weekdays)
Payments: 888-723-3260 or pay online
Payment mailing address: Safeco Insurance, PO Box 66544, St. Louis, MO 63166-6544
Overnight mailing address: Safeco Insurance, Payment Processing Operations, 1400 S. Highway Dr., Suite 100, Fenton, MO 63026
Claims: 800-332-3226
Auto glass claims: 800-862-6777
Roadside assistance: 877-762-3101

Travelers

Website:

Mobile app: Travelers offers a mobile app to manage your policy
Customer service: 800-842-5075
Payments: 800-842-5075 or pay online
Payment mailing address: Travelers Personal Insurance, PO BOX 660307, Dallas, TX 75266-0307
Claims: 800-252-4633
Auto glass claims: report online
Roadside assistance: 800-252-4633 (select Option 3)

Dairyland

Website:

Mobile app: Dairyland offers a mobile app to manage your policy
Customer service: 800-334-0090
Customer service hours: 7am to 9pm Central (Weekdays); 8am to 6pm Central (Saturdays)
Email: CSHelp@DairylandAuto.com
Payments: 800-334-0090 or pay online
Payment mailing address: Dairyland Auto, P.O. Box 8021, Stevens Point, WI 54481-8021
Claims: 800-334-0090, 24 hours a day / 7 days a week

Foremost

Website:

Customer service: 800-527-3905
Payments: 800-532-4221
Customer service hours (all other insurance): 9am to 8pm Eastern (Weekdays)
Claims: 800-527-3907, 24 hours a day / 7 days a week
Glass claims: Recreational & specialty vehicles: 800-527-3907
Roadside assistance:

  • Motor home, travel trailer, fifth-wheel, and motorcycle policies: 800-554-6678

Progressive

Website:

Mobile app: Progressive offers a mobile app to manage your policy
Customer service: 800-876-5581, 24 hours a day / 7 days a week
Payments: 800-876-5581 (select Option 2) or pay online
Payment mailing address:
Claims: 800-876-5581 (select Option 1)
Auto glass claims: 800-876-5581 (select Option 1)
Roadside assistance: 800-776-2778